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Terms of Service

Last updated and effective: · Version 2026-09-24

Please read these Terms carefully. Section 24 contains an agreement to resolve disputes through individual arbitration and a waiver of class actions, with an opt-out right. Subscriptions renew automatically until you cancel (Section 7).

1. Agreement

These Terms of Service ("Terms") are a contract between you and [TO BE CONFIRMED: legal entity name] ("Akangbou," "we," "us") and govern your use of the Akangbou website, mobile apps, and related services (the "Services"). By creating an account or using the Services you agree to these Terms, our Privacy Policy, and the policies in our Policy Center, which are part of these Terms. If you use the Services for a company, you confirm you are authorized to bind it.

2. Eligibility

You must be at least 18 years old and able to form a binding contract. The Services are not available to anyone under 18, to anyone we previously removed, or where prohibited by law (including U.S. sanctions).

3. Accounts and security

  • Provide accurate information and keep it current, including licensing and insurance details you publish.
  • Keep your credentials secret; you are responsible for activity on your account.
  • Tell us promptly at security@akangbou.com about unauthorized access.
  • You may close your account at any time from Settings. Some obligations (such as payment for services already received) survive.

4. Akangbou is a venue — professionals are independent

Akangbou provides tools for builders, developers, contractors, clients, and organizers to find each other, communicate, and transact. We are not a contractor, builder, developer, broker, lender, or employer, and we do not perform, supervise, inspect, or guarantee any construction or professional work. Professionals and organizers are independent third parties, not our employees or agents. Any agreement for services is solely between you and the professional.

Licensing and insurance. Professionals are solely responsible for holding all licenses, registrations, permits, bonds, and insurance required for their work and for complying with building codes and consumer-protection laws (including any required written home-improvement contracts and cancellation rights). Before you hire anyone, verify licensing and insurance directly with the professional and the relevant state or local licensing authority.

Badges and verification. Verified means Akangbou reviewed information or documents the professional submitted at a point in time. It is not a guarantee of licensing status, insurance coverage, workmanship, or legal compliance, which can change. Ratings and reviews are user opinions. See Professional Directory & Verification.

5. Quotes, bookings, and deposits

Quotes are offers from professionals, not from Akangbou. When a professional requires a booking deposit, the amount, whether it is refundable, and the cancellation terms are shown before you pay. Deposits are processed by Stripe and paid to the professional. Refunds follow the professional's stated terms and our Refunds & Cancellations policy, and any rights you have under law.

6. Events and ticketing

Organizers are responsible for their events, including accuracy, venue safety, permits, accessibility, and refunds after an event is charged. Some paid events use goal-based pre-sales: your card is authorized at checkout and charged only if the event reaches its ticket goal by the deadline; otherwise the authorization is released and you are not charged. The price, fees, and goal terms are shown before you check out. See the Events & Ticketing Policy.

7. Subscriptions, free trials, and automatic renewal

  • Paid plans (and Clubhouse memberships) are recurring subscriptions that renew automatically at the price and interval shown at checkout until you cancel.
  • If a plan includes a free trial, you will be charged when the trial ends unless you cancel before then. We show the trial length and first charge date before you subscribe.
  • Cancel anytime online: platform plans in Settings → Billing (Manage billing); Clubhouse memberships from the club page ("Manage membership"). Cancellation takes effect at the end of the current billing period and stops future charges; you keep access until then.
  • Except where required by law or stated in the Refunds policy, fees already paid are not refundable for partial periods.
  • We will give you advance notice of any price change, and you can cancel before it takes effect.

8. Clubhouse

Clubhouse provides tools for private communities. Membership dues pay for access to a club and are not investments, securities, or deposits. Akangbou does not offer, recommend, or facilitate investments. Club owners are responsible for their clubs, dues, and legal compliance. See the Clubhouse Policy.

9. Marketplace perks

Perks are discounts and offers from Akangbou or participating businesses. Saving or claiming a perk is not an investment and does not give you any ownership, profit share, or financial return. If we offer paid pre-orders in the future, they will be consumer purchases of the described product or perk, with the price, delivery conditions, and refund terms shown before you pay; if the offer does not proceed you will not be charged or will be refunded. See the Marketplace Perks Policy.

10. Referral and influencer program

Participation is governed by the Influencer Affiliate Agreement and the Influencer Program Policy. Anyone promoting Akangbou for compensation must clearly disclose that relationship as required by the FTC Endorsement Guides.

11. Payments, fees, and taxes

  • Payments are processed by Stripe. Prices, platform fees, and taxes are shown before you pay.
  • If you receive payouts (professionals, organizers, club owners, influencers), you must complete Stripe Connect onboarding and agree to the Stripe Connected Account Agreement. You are responsible for your own taxes.
  • See the Payments & Fees Policy for fee details and disputes.

12. Your content

You own the content you post. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute it as needed to operate, improve, and promote the Services, for as long as it remains on the Services (and for a reasonable period afterwards in backups). You confirm you have the rights to everything you post, including project photos and client information, and that it does not violate law or anyone else's rights. Reviews must reflect genuine experiences and disclose any material connection.

13. Prohibited conduct

Follow the Acceptable Use Policy and Community Guidelines. Among other things, do not post false or misleading information, impersonate others, harass anyone, send spam, solicit investments or securities, scrape the Services, interfere with security, or use the Services unlawfully.

14. Reporting and moderation

You can report posts and other content using the in-product "Report" option or by emailing support@akangbou.com. We may remove content, restrict features, or suspend accounts that violate these Terms. Where practical we will tell you why and you may appeal as described in the Acceptable Use Policy.

16. Third-party services

The Services link to or integrate third-party services (such as Stripe). Their terms and privacy policies govern your use of them, and we are not responsible for them.

17. Our intellectual property

The Services, including software, design, and trademarks, are owned by Akangbou or its licensors. We grant you a limited, revocable, non-transferable license to use the Services under these Terms. If you send us feedback, we may use it without obligation to you.

18. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THE QUALITY, SAFETY, LEGALITY, OR LICENSING OF ANY PROFESSIONAL, EVENT, CLUB, OR PERK, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. Some jurisdictions do not allow these exclusions, so they may not apply to you.

19. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AKANGBOU WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA, OR FOR THE ACTS OR OMISSIONS OF ANY PROFESSIONAL, ORGANIZER, CLUB OWNER, OR OTHER USER. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID TO AKANGBOU IN THE 12 MONTHS BEFORE THE CLAIM OR US$100. These limits do not apply where prohibited by law, including liability for gross negligence, willful misconduct, or personal injury caused by our negligence.

20. Indemnification

You will indemnify and hold Akangbou harmless from third-party claims arising from your content, your services or events, your violation of these Terms, or your violation of law or anyone's rights, to the extent permitted by law.

21. Suspension and termination

You may stop using the Services and delete your account at any time. We may suspend or terminate access if you violate these Terms, create risk or legal exposure, or if required by law, with notice where practical. Sections that by their nature should survive (including payment obligations, content licenses needed for backups, disclaimers, limitations, and dispute resolution) survive termination.

22. Changes to these Terms

We may update these Terms. We will change the version and date above and, for material changes, notify you by email or in the app at least 14 days before they take effect (unless a change is required sooner by law). If you do not agree, you may close your account before the effective date; continued use after that date means you accept the updated Terms.

23. Governing law

These Terms are governed by the Federal Arbitration Act and the laws of the State of [TO BE CONFIRMED: governing-law state], without regard to conflict-of-law rules, except that mandatory consumer-protection laws of your state of residence continue to apply.

24. Dispute resolution

Informal resolution first. Before filing a claim, contact us at legal@akangbou.com with a description of the dispute. We will try in good faith to resolve it within 30 days.

Arbitration. If we cannot resolve it, any dispute arising from these Terms or the Services will be resolved by binding individual arbitration, except that either party may bring an individual claim in small-claims court and either party may seek injunctive relief in court for misuse of intellectual property. Claims may be brought only in an individual capacity, not as a plaintiff or class member in any class or representative proceeding, to the extent permitted by law.

Opt-out. You may opt out of this arbitration agreement by emailing legal@akangbou.com within 30 days after you first accept these Terms, with your name, account email, and a statement that you opt out of arbitration.

25. Mobile apps

If you download our app from the Apple App Store or Google Play, these Terms are between you and Akangbou, not Apple or Google. Apple and its subsidiaries are third-party beneficiaries of these Terms for iOS apps and may enforce them. Apple has no obligation to provide maintenance or support, and is not responsible for product claims or intellectual-property claims relating to the app. Your use must also comply with the app store's terms.

26. General

These Terms are the entire agreement between you and Akangbou about the Services. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. Electronic notices satisfy any writing requirement.

27. Contact

[TO BE CONFIRMED: legal entity name]
[TO BE CONFIRMED: registered postal address]
legal@akangbou.com

Terms of Service | Akangbou